Black Hair Care Refund Policy – Black Hair Care UK
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tel:020 3872 2424

Black Hair Care Refund Policy

Black Hair Care Refund Policy - Items can only be returned for a refund if they are unopened, unused and in a re-saleable condition with all tamper-resistant seals, packaging and any cellophane intact and must be returned within 28 days of dispatch.

If you wish to return your order please notify Black Hair Care by Telephone or Email. 

Telephone: 020 3872 2424 | Email:

If you do not have your dispatch note or invoice, please include an explanatory note quoting your order number, and reason for return.

If you receive any items which are faulty or damaged, please return the items within 28 days and we can either offer a refund or replacement. At the discretion of our management, we may require photographical evidence to support claims for damages.

In the rare event of a customer receiving an incorrect item, Black Hair Care will, upon receipt of the returned incorrect item, send the correct item once we are notified of the error. 

For more information please call the Customer Service Team on: 020 3872 2424