We take online security very seriously and as result we occasionally perform random security checks so as to validate orders.
If your order requires validation, one of our Customer Care Team will contact you by telephone or email to obtain a little more information from you. In some instances, we may also ask for additional identification.
If we are unable to validate your order this may result in cancellation.
These security checks are part of our ongoing commitment to protect our customers from online fraud.
Contact our Customer Care Team
Call us on 0800 802 1617 or our UK landline number 0203